Return Policy

Dragboats.com warrants that all merchandise is new, and free of flaws and defects, unless otherwise stated. Dragboats.com will refund the entire amount of your purchase if you are dissatified with your purchase.

 

Stickers

Dragboats.com will refund/replace your purchase price of a decal if the decal arrives to you damaged during the mailing/shipping process. Dragboats.com does not refund/replace any items that have been installed or damaged during installation. Dragboats.com offers a video tutorial on how to apply your decals for best results. If you receive a decal that is the wrong color, we will gladly replace it with the appropriate color. Colors depicted in the selection chart are approximate. Foils, and metallics, are show with the best representation of the color possible. Stickers are guaranteed for 1 year. If your sticker should fade or discolor, we will gladly replace it free of charge, you pay only the shipping charge.

DVD

Videos/DVD's sold on Dragboats.com are from several different sources. Dragboats.com produced videos can only be returned for credit or exchanged of the same identical item, no refunds. DVD sales of 3rd party producers are final. No refunds.

Photos

Photographic enlargements can only be returned if they were damaged during shipping, or are unsatisfactory in quality. Dragboats.com is not responsible for orders that are the wrong size. If a picture is damaged during shipping, Dragboats.com will replace the enlargement free of charge including shipping.

Apparel

Dragboats.com merchandise including shirts, sweatshirts, etc, are guaranteed to be of new material, and quality. Dragboats.com will allow a return on a garment that is new, still in the original packaging that has not been washed for a different size, full-refund, or site credit.